Crucial Conversations for Accountability – 2 day course
2025-04-03 - 2025-04-17 | University of Ottawa Roger Guindon Hall, 451 Smyth Rd, Ottawa, Ontario, K1N 6N5, Canada
Crucial Conversations for Accountability – 2 day course
Thursdays April 3 and 17, 2025 | 8:30 a.m. to 4:00 p.m.
Deadline to register is March 31, 2025
Target Audience: All faculty members from the Faculty of Medicine
Speaker: Ms. Sara Munroe
Location: in person at the FoM, Roger Guindon Hall, Room TBD
Register now!
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Ces cours et le formulaire d’inscription sont en Anglais seulement.
Price (Fees include all materials and lunch)

Residents: $400 per course or $800 for all three courses ($6,700 savings!)
Registrants Affiliated with uOttawa, Faculty of Medicine: $500 per course or $1,000 for all three courses ($6,500 in savings!)
Registrants Not Affiliated with uOttawa, Faculty of Medicine: $2,500 per course or $5,000 for all three courses ($2,500 in savings!)

Cancellation Policy: Refunds less $75 administrative charge will be issued for cancellations received in writing by March 31, 2025. No refunds will be issued for cancellations received after that date.

Course Description:
MANAGING PERFORMANCE IS MORE THAN A PROCESS—IT’S ABOUT PEOPLE – Sure, there are fancy software and tools to make performance management seamless and easy. But any manager who’s struggled to close a significant performance gap or anyone who has ever walked out of an annual review feeling like they’ve just been processed rather than prioritized knows there’s nothing easy about it. Deflated and disenchanted people don’t improve, and neither do results. In reality, performance management is about addressing your people’s behavior routinely and consistently. It’s about candidly coaching through challenges and holding people accountable for lapses in behavior. It’s about identifying goals, fast-tracking careers, and in the process, improving your bottom line. These are communication skills—the difficult kind that may not come naturally, but when learned, mean the difference between managing people and managing process. The good news is these accountability skills are replicable and learnable. We’re all just a few crucial skills away from learning how to manage people and performance daily and directly.
Questions? Please contact cpd@uottawa.ca.
